FAQs

Where is my order?

Thanks for placing your order with us.

You can track your order here

How can I customise my gift box?

You can choose any products available from Style your own box option or you can order from the Uncommon goods section from our website. https://confettigifts.in/apps/bundles/bundle/31748.

You can also contact us directly at info@confettigifts or +91 9783427955.

I need an order urgently, in a day or two. Is delivery possible?

Currently we have one day delivery only in Jaipur.

1. Express shipping in metro and tier 1 cities: 2-4 working days.

2. Standard shipping PAN India: 5-9 working days.

3. International Shipping: 10-12 working days.

All days except Sundays and national holidays are considered as working days.

How can someone help me find the right product?

There are three ways to find the right product-

You can either select products from Style Your Own box .

You can call us on 9783427955 to connect with our support team for any further assistance.

Alternatively, you can also write to us on info@confettigifts.in

How long will you take to deliver my order?

Our Shipping Timelines are-

1. Express shipping in metro and tier 1 cities: 2-4 working days

2. Standard shipping PAN India: 5-9 working days

3. International Shipping: 10-12 working days

Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders during the festivities, shipments may be delayed by a few days. Please allow additional days in transit for delivery. In case that happens, the same will be communicated via mail or WhatsApp.

How to place an order?

On the website, you can go ‘Shop’, where you will find all the products including pre-curated boxes and Uncommon goods.

You can also select individual products in the Style Your Own box section.

However, if you have any queries, you can contact us directly through the WhatsApp Icon on the website and chat with us or mail at info@confettigifts.in

You can also call on +91 97834 27955 if you need personal support.

When will I get my refund amount?

It takes 2-3 days to refund the amount. And 4-8 to showcase in your account.

However, refunds are only for the product that falls under the refund policy.

Also, we do not provide cancellation.

For more details refer to refund policy

Can I add a gift message to my order?

Yes, each product page has an ‘Bundle Note’ text box. Please add your message there.

If you don’t see the option to write your message while checking out, contact our support team through the WhatsApp Icon on the website or email us at info@confettigifts.in

Do you provide any discounts to regular customers?

As of now, we are not doing it. For the future, we are surely planning to. So be ready for it.

Do you provide specific date delivery?

As we have a third party shipping company, shipping dates are not in our hands. So we do not provide specific date delivery.

How do you accept payments?

You can make the payment through bank transfer or through Credit cards/ Debit cards/ Net banking and major digital wallets. We also have the option of Cash On Delivery (COD).

Do you offer a replacement if needed?

We do offer you a 7-Day Replacement Guarantee on defective or wrong items delivered. All we would need is pictures of the damaged product/s.

You can read our refund/cancellation policy for further details.

Where is your office located?

Our office is located in Jaipur.

Do you deliver to my Country/City?

We deliver across the globe.

Shipping rates for international delivery vary depending on the location.